How are sustainable materials used at Brownhaze Jewelry & Accessories?

 

 

A: At Brownhaze Jewelry & Accessories, we are committed to creating beautiful and unique pieces of jewelry that reflect our dedication to sustainability and ethical practices. Our jewelry is crafted using a variety of materials, including wood, rocks, stones, glass, metals, and seashells. We take great care to ensure that all these materials are ethically sourced. This means we work closely with suppliers who adhere to responsible sourcing practices, ensuring minimal environmental impact and fair labor conditions. By integrating the natural beauty of these materials into our designs, we offer jewelry and clothing that not only looks stunning but also supports sustainability and ethical standards.

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 What payment options are available?

 

 

A: At Brownhaze Jewelry & Accessories, we strive to make your shopping experience as seamless as possible by accepting a variety of reputable payment methods. You can complete your purchase using American Express, MasterCard, Visa, Diners Club, Discover, Venmo, PayPal, AfterPay, Affirm, and Zelle. Our diverse range of payment options ensures that you can choose the method that is most convenient and secure for you, allowing you to enjoy our unique, nature-inspired jewelry with ease and confidence.

 

 

What is the return policy?

 

 

A: At Brownhaze Jewelry & Accessories, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your item, it must be returned within 15 days of receipt. The returned item(s) should be in their original condition to qualify for a refund or exchange. If the item(s) were damaged upon arrival, please contact us immediately at (818) 806-9016 to inform us of the damage and receive further instructions. We prioritize sustainable and high-quality jewelry that reflects the beauty of nature, and we are committed to ensuring our customers receive products that meet their expectations.

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What is the shipping policy?

 

Shipping throughout the continental United States is always free and items should be delivered within 3-5 days from ship date ( items are usually shipped within 24 hours of ordering). If there are instances in which shipping will be delayed, Brownhaze Jewelry & Accessories will contact the customer to discuss circumstances. International shipping is based on rates from the United States post office rates for priority mail. Depending on location, items will be delivered in 15-25 days. Delivery dates for International Shipping could be delayed by customs. All delivery dates could be impacted by delays due to the pandemic.  Tracking numbers will be given to customers upon shipment form the Brownhaze office. Feel free to call us at 818-806-9016, or email us at: sales@brownhazejewelry.com if you have any questions. NOTE: Brownhaze Jewelry & Accessories is not responsible for incorrect shipping information given by customers.  Please double check your shipping information before you place your order.  If the information is incorrect, you will be charged the original price to reship the order. Note: Most items are shipped using USPS.  If you require another method, or it you need your items shipped with next day service, please call us to make arrangements.